Terms of Service
Updated 20th January, 2025
These Terms of Service ("Terms" or "Agreement") govern the use of the services provided by STIXCOLLECTIVE PRIVATE LIMITED ("we," "our," or "us"). By accessing or using our platform, services, or website ("Services"), you ("User" or "Client") agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.
1. Acceptance of Terms
By accessing or using the Services, you agree to comply with these Terms and our Privacy Policy, which is incorporated by reference. You acknowledge that you have read, understood, and agree to be bound by this Agreement.
2. User Responsibilities
You agree to:
Use the Services in compliance with all applicable laws, including but not limited to the Singapore Personal Data Protection Act (PDPA).
Not misuse or exploit any part of the Services for illegal purposes.
Provide accurate, complete, and current information when registering for or using the Services.
3. Access to Services
We grant you a non-exclusive, non-transferable right to access and use the Services. This license is revocable at any time, at our sole discretion, in accordance with these Terms.
4. Personal Data Collection and Protection
In accordance with the PDPA, we collect, process, and store your personal data for the purpose of providing the Services, fulfilling transactions, improving user experience, and complying with legal obligations.
• Data Collection: We collect personal data such as name, email address, contact information, billing details, and any other data necessary to provide our Services.
Data Use: Your personal data will be used for purposes including communication, transaction processing, service improvement, and legal compliance.
Data Protection: We employ reasonable measures to safeguard your personal data and prevent unauthorized access, disclosure, alteration, or destruction.
Rights of Access: You have the right to access, correct, and delete your personal data as outlined in our Privacy Policy.
5. GoHighLevel Integration
If you are using GoHighLevel integration within our Services:
You agree to abide by GoHighLevel’s Terms of Service and Privacy Policy.
• You are responsible for managing your GoHighLevel account and any data shared through the integration.
• You acknowledge that GoHighLevel may modify its services or policies at any time, and you agree to comply with those changes as they apply to your use of the platform.
6. Third-Party Integrations
Our platform may offer the ability to integrate with various third-party services or platforms ("Third-Party Services") such as WhatsApp, which may include but are not limited to payment processors, email service providers, marketing platforms, or customer relationship management tools.
Responsibility for Third-Party Services: You acknowledge that by integrating with any Third-Party Services, you are bound by the terms and privacy policies of these third parties, and we are not responsible for their actions, policies, or any issues that arise from your use of these services.
Usage of Third-Party Services: Any data shared with Third-Party Services will be handled in accordance with their respective privacy policies. You should review these policies before using any integrated services.
No Liability for Third-Party Services: We do not warrant or guarantee the availability, security, or functionality of any Third-Party Services. You agree that we are not liable for any damages, losses, or issues arising from your use of such services, including but not limited to any errors, interruptions, or security breaches.
Termination of Integrations: We reserve the right to discontinue or remove any Third-Party Services or integrations from our platform at our discretion. If such a change occurs, you will be notified as soon as reasonably possible, and we will attempt to assist you with transitioning away from the affected service.
Data Processing and Compliance: You are responsible for ensuring that any data shared with Third-Party Services complies with applicable data protection laws, including the Singapore PDPA and any other jurisdictional requirements that may apply.
7. Prohibited Activities
You may not use the Services for any unlawful activities or in a manner that violates the rights of others. Specifically, you agree not to:
Engage in fraud, spamming, or any activity that may harm the reputation of the Services.
• Attempt to gain unauthorized access to any part of the Services or related systems.
• Use the Services for any purpose that violates applicable laws, regulations, or third-party rights.
8. Termination and Suspension
We reserve the right to suspend or terminate your access to the Services at any time, without notice, if you violate any part of this Agreement or engage in activities deemed harmful to the Services, its users, or our reputation.
9. Intellectual Property
All intellectual property rights, including trademarks, copyrights, and patents related to the Services, are owned by us or our licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services in accordance with these Terms.
10. Third-Party Websites
The Services may contain links to third-party websites, platforms, or services. We do not control and are not responsible for the privacy practices, content, or services of these third parties. We encourage you to review their respective privacy policies before using such services.
11. Limitation of Liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of data, loss of business, or any other damages arising from your use or inability to use the Services. Our total liability for any claim related to the Services shall not exceed the amount you paid for the Services within the preceding 12 months.
12. Indemnification
You agree to indemnify and hold harmless StixCollective PRIVATE LIMITED, its affiliates, officers, employees, and agents from any and all claims, damages, liabilities, or expenses arising out of your use of the Services, violation of these Terms, or infringement of any intellectual property or rights.
13. Dispute Resolution
Any dispute, controversy, or claim arising out of or in connection with this Agreement shall be resolved through good-faith negotiations between the parties. If the dispute is not resolved through negotiation, it shall be settled through binding arbitration in Singapore, conducted in English.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of Singapore. Any legal action or proceeding under these Terms shall be brought exclusively in the courts located in Singapore.
15. Modifications to the Terms
We may update or modify these Terms at any time. Any changes will be posted on our website with an updated "Effective Date." You are responsible for reviewing these Terms regularly to stay informed of any modifications. Continued use of the Services after such modifications constitutes your acceptance of the new Terms.